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Shipping Policy

The shipping fee per package is $9.99. This fee applies to all packages shipped to destinations in the United States. Overweight or oversized items may be subject to additional charges.

All orders are processed and shipped within 48-72 hours of having received your order and prescriptions. Once shipped, please allow 5-8 business days for delivery.

All packages are fully insured against loss or damage.


Website Security

DirectMedGlobal.comoffers 128-bit SSL security encryption on its website through GeoTrust. This is the highest level of encryption possible and helps ensure that your data is always safe and secure. DirectMedGlobal.com has also implemented numerous security measures to protect your information from loss, unauthorized access, destruction, misuse, modification or disclosure.


DirectMedGlobal.com Email Spam Policy

DirectMedGlobal.com has a zero-tolerance policy towards any form of spam email marketing. We do not and have never engaged, directly or indirectly, in any form of spam email marketing. We adhere to very strict Federal, Provincial, and internal policies that prohibit any use of any form of spam email marketing. Furthermore, in accordance with our Privacy Policy, your information including email address is kept completely confidential and will not be sold or distributed to any other organization.

While DirectMedGlobal.com does utilize email to communicate with its existing customers for the strict purposes of order processing and general customer support, we do not send any emails for advertising or marketing purposes without your permission.


Drug Policy

DirectMedGlobal.com will NOT DirectMedGlobal.com will NOT fill prescriptions for narcotics or other habit forming controlled substances such as benzodiazepines (also known as scheduled drugs in some countries).


Purchase and Return Policy

Once a medication has left the pharmacy, it cannot be returned for any reason. This policy is in accordance with the B.C. College of Pharmacists - Bylaw 5 (33. subsection 1). This is also in accordance with the Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996.


Privacy Policy

All information submitted to DirectMedGlobal.com via the Internet, phone, fax or mail is held in the strictest confidence and will not be sold, shared or viewed by anyone other than the staff at DirectMedGlobal.com and the company's affiliated partners consisting of licensed Canadian physicians. This information will only be used for the purpose of processing, dispensing and delivering your prescriptions.


Terms of Use

The contents of this site, such as text, graphics, images, information obtained from DirectMedGlobal.com's licensors and other material ("Content") contained on this site, is for informational purposes only. The content has not been evaluated by the FDA and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. You should seek medical attention before undertaking any diet, exercise or other health program described on this web site. The DirectMedGlobal.com Internet Site, an online information and administration service, can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions have laws that may differ, by accessing the Internet Site, the user agrees that all matters relating to, access to, or use of, the Internet Site, or any other hyperlinked web site, shall be governed by the federal laws of Canada applicable therein. The user also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of Canada and acknowledges that the user does so voluntarily and is responsible for complying with his/her own local laws.


Disclaimer

The DirectMedGlobal.com website is intended to increase awareness of health information and does not in any way, direct or indirect, express or implied, suggest diagnosis or treatment of any kind. The information provided on this website is not a substitute for professional medical attention. See your health care professional for medical advice or treatment. DirectMedGlobal.com and its pharmacy disclaim all representations and warranties, including for example warranties of merchantability, suitability, and fitness for a particular purpose. Moreover, DirectMedGlobal.com and its pharmacy do not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this website, neither DirectMedGlobal.com nor its pharmacy nor any of its directors, officers, employees, agents, contractors, partners or other representatives will be liable for damages resulting from or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

 

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